What to expect

Most blogs and news sites have a theme. If you dove into the 100+ posts prior to this one you would see that most are about insurance. But, unlike most insurance companies or insurance blogs I went well beyond “take a higher deductible” “pay in full” “shop around” etc I took many other angles and tried to explain some of them for you.

So, What to Expect? Mostly insurance talk with a mix of some overall business ideas and philosophies to give the reader a sense of me and what could be coming.

18 years, now what

That’s right, I started 11/11/02 but it took about 4 months of training before Ralph became my first customer.  I’m not sure what Ralph is up to, and honestly, I have lost touch with 1000s of Ralphs.  Hopefully, on some level, I can get better at keeping in touch with people either directly or indirectly.
Although I am certainly better at keeping in touch, what I am also certainly better at is helping people buy insurance.  Has insurance changed over the years? Of course, the world evolves and so has insurance.  But, not every broker has kept up in the same way just like not everyone prepares for the future in the same way, studies the same changes, or values the same things.
The role for me and whoever is working with me is the same; Help people buy insurance.  Ideally, we help you spend less and get more or get more and spend the same or otherwise fill the holes your current plan has and make the improvements you want to make.  
Although I am far from perfect, the way I do things seems to work well.  Based on the policies I tend to replace, it seems like not everyone is doing things as well as they can.
So, please consider getting a second opinion on your insurance and just maybe getting it with me.

I think my dog appreciates me

She does. She can’t say it but she shows it, at least I think she does.  Maybe the world needs a better guide to “working with an insurance agent.”  Here are a few bullet points from 2010.

This is closer to the truth than what I say to myself every day; which is that our customers appreciate us.

It doesn’t matter

On one hand, it feels slightly good that stuff I was writing about 3,4,5,6, 7 years ago is still valid. On the other, it hurts because that means things haven’t improved much.  Like this call for an honest explanation to rate increases

But what if you could fix one thing?  What if there really was a mission or directive that came down from all the lobbying groups that double as professional associations.  And that directive was, we want to see a massive increase in our market share versus that of captive companies. Well, first let us take a side turn, captive agents are dwindling and their market share will as well.

The replacement cost dilemma

November 2010, updated May 2015, still is an annoyance that happens once a week.

And it really is a dilemma.  I’ve likely written before that I have 20ish options for insuring a home and all 20 have a different idea of what the same home will cost to rebuild.  Scarier than this, is that several use the same backend system that determines the replacement cost.  But, there is nothing particularly “sexy” about this topic so maybe that is why it doesn’t get much attention.

Time to adopt

Original publish date of October 15 2015

” Why would you give an insurance company more data when they haven’t figured out what to do with what they have?”

I’m giving myself credit, I still believe in one what I was writing three years ago, now I just know more.  But, although our methods are better and new tools exist we just haven’t found the blend yet.

To frame this moment, I just caught up on Lemonade’s transparency chronicle and read a good piece via the Washington Post about home construction that survived Hurrican Michael.

Enough is enough from three perspectives

So below you will find a short report that I receive daily.  This shows policies that renewed, the average premium change and the percent increase;

Renewal Details by LOB

LOB Number of Renewals Average Premium Change Average Percent Change
AUTOP 2 $121.38 10.21%
HOME 5 $61.80 7.45%
DFIRE 2 $47.00 7.32%
PUMBR 2 $0.00 0.00%

Now, showing you companies and names is something we shouldn’t and cannot do.  So let us focus on a few things;

What Else?

One of my favorite questions for sure.  I’m continually stuck on the notion that you/we should strive to be worth sharing.  If you are good enough.  If the mission is strong enough.  If the offering is good enough, it will be shared. Period.

Advertising itself has been ruined by advertisers.  It’s diluted down to a nuisance, an annoyance, worth ignoring than paying attention to, valueless, etc.  Had some time on Saturday, more accurately, kids were out being kids and the project I am working on needed more time and not that much thought so it was movies in the background as well as a college football game.

Opening > Closing ?

One of the better things about working with “newer” people is you get to rethink both positive and negative moments.  Analyzing a situation and the steps create a refresher course for me and have even helped open my eyes to missed, unnecessary and better steps that can benefit all of us;

This post on closing vs. opening has continued to come up.  Sometimes it comes out as ” Just go make some new friends and see what happens…”  other times as ” Just see how you can help them..”  or “See if he/she is going to that event and if not invite them”