Yup. A couple of times a month we run into something similar. Long time, likely profitable, customer not exactly being appreciated http://theinsurancebill.com/?p=199
Truth is, I’ll likely be in a similar spot about 10 months from now. But how can that happen? You had two NOT AT FAULT accidents. Exactly But, because of a lot of things, including a call center order taker and some weak regulations, one driver did not have enough coverage. That means I need to use my coverage *sigh*.
- Mistakes happen.
- I make plenty of them.
- I really value time and may have an unfair advantage and/or extra motivation in this category
So I thought I was done when I wrote this letter to Enterprise yesterday. Then minutes after writing it Enterprise called and said they should not have given me the car I had, could I please swap it out. I replied to this message at about 10:00 a.m. We agreed they had a comparable car **honestly the Ford Fusion may be fancier than the Chrysler 200 but it is not an upgrade** and we agreed that we can exchange cars at 1:00 at my home. Simple enough, mistake happened, I said no problem I would be happy to help and went about my day.