The worst part about insurance….

**Incomplete thought 1/4/2015**

 

Is all the agents.  Well not quite all of them but lately it seems like most of them.  Likely that the Pareto principle would disprove this but hey it’s been interesting.  What do I mean?  I mean if more agents did what the public thought their “job” was we would need less agents.  Why?  Because then there would be less messes to clean up for the rest of us.

I mean that insurance has yet to adjust for the better so that the consumer really benefits.  Why is that?  I am not sure, maybe fear?  Maybe because they do not want to increase their profits along with market share.  Maybe it is out of pity for all the agents they’ll put out of business?

What’s a mess?  Depends on who you ask.  Here are some examples;

  • An email from a referral looking for a quote.  I send my usual request and get back 1/3 of what I need.  He then explains he believes this is  enough for me to give a quote.  Safe to say the odds are good I’ll see some policy that looks like swiss cheese if he did send it over.  Why did this happen?  Yes, could be my fault but likely it is because of the amateur that first set up the policy.
  • ANY time that I see a policy with minimum limits written by  another human being
  • ANY time that I see a new quote get a poor rate because of their claims experience.  Especially when the payment is under $1000

It would be nice an agent show their policy along with what they are offering you for your coverage.  It is unrealistic for everyone to know everything which is why we have specialists.  It is why people choose careers and become good at things.  But then again, there are not so good people in every industry.  Why should insurance be any different?

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